AI Agents
It empowers purpose-built agents for every job in the journey — enquiry to recall.
Conversive is the AI layer that turns customer conversations into booked appointments, applications and closed deals — without adding headcount.
Every job in your customer journey runs on the same shared memory, so context never resets and nobody drops the thread.
Shared memory of every customer, policy, and past conversation. Context is not a feature — it's the foundation everything else runs on.
It empowers purpose-built agents for every job in the journey — enquiry to recall.
It threads one continuous conversation across voice, web, chat, SMS, email, and social.
It hands over to a human the minute judgment, empathy, or authority is needed.
SMS Magic built the foundation for reliable, compliant business messaging. Conversive expands that foundation across channels, AI agents and orchestration — so customer conversations can move all the way to measurable outcomes.
Reliable SMS and messaging inside the CRM workflows teams already depended on.
Messaging evolved into connected experiences across SMS, WhatsApp, voice and digital channels with shared context and automation.
AI agents, business rules and orchestration help turn customer intent into booked appointments, completed applications and closed outcomes.
Missed calls. No-shows. Follow-up that never happens. Systems that don’t talk to each other. Every one of these is a prospect, applicant, or buyer who wanted to say yes but couldn’t get through.
You don’t need more demand. You need fewer conversations falling through the cracks.
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Reduce no-shows, streamline patient journeys and improve care outcomes.
Learn moreAnswer inquiries, verify customers and drive more applications.
Learn moreEngage prospective students and streamline enrollments.
Learn moreCapture leads, qualify buyers and schedule property visits.
Learn moreConversive is designed to work with the platforms, implementation teams and technology providers already surrounding your customer experience.
Bring Conversive into the systems teams already use, including Salesforce-native customer workflows.
Combine industry expertise, implementation and change management with repeatable conversational journeys.
Connect communication channels and supporting technology into a reliable end-to-end customer experience.